Frequently Asked Questions


Why does the mobile app make me log in every time I open it?

Check the "Remember me" option on the log in screen to prevent this from happening.

Why do my push notifications not work?

If you installed the app before push notifications were available on the app, you may have to delete the app and reinstall it so that you can give the app permission to send you push notifications.

How do I go back?

On an apple device, swipe from left to right on the screen to go back to the previous screen. Android devices typically have a back button that can be used.